QUICK BUY
SEARCH
NEWSLETTER
Our terms of use statement covering our services
You must read and accept our terms of use if you wish to use our site.
You are free to create an account although you do not neither need an account nor to use one to purchase our products. However, in some instances an account may be required to use one of our services, for example to review a product.
You accept responsibility to ensure the confidentiality of your account password and that it remains secret and that no unauthorised access is permitted. You accept responsibility for all activities under your account and the use of it's password.
You must inform us if you believe, or are lead to believe that your password has been discovered or otherwise compromised. You must maintain that your personal details for your account are correct and up to date.
We may review and edit as appropriate your content submitted to our site first before we publish your content. We reserve the right to refuse to publish and to remove submitted content without prior notice.
We reserve the right to block access to your account without prior notice.
The prices payable for products are clearly shown on site, inclusive of Vat; please note however prices shown are exclusive of delivery costs.
The prices of these products may change since going to press and you should check our site to find the latest price that applies to the product of your interest.
All products are subject to availability. Non availability is normally shown next to each product and when attempting to add an item(s) to your basket but if this is not possible we will contact you as soon as possible to advise you of any delay.
Currently we only accept orders from the UK and only then where customer details are correct and complete.
Payment is at the time of an order and not necessarily at the time of dispatch - this is to ensure your confidentiality.
Payments are processed securely using facilities provided by Secure Trading - your credit card details are not stored on our databases.
Orders are normally dispatched within 3 working days once payment has been approved. If there is a delay we will contact you as soon as possible to advise you further.
We reserve the right to cancel an order without prior notice.
If for what ever reason you are not entirely satisfied with your purchase you can return it for a refund within 14 days of date of dispatch.
Please secure your purchase using suitable and adequate packaging; we may refuse to or reduce amount to refund for an item(s) returned opened or damaged.
We accept no responsibility of your purchase until we receive receipt of package - please retain a proof of posting. Our refund to you covers the price of the item(s) you have returned.
To prevent a delay of your refund, please include your order reference with your correspondance. Refunds are normally made within 14 days.
If you wish to cancel your order you can do so at any time by contacting us with your order reference provided that the status of an order is not shown to be Dispatched in which case you must follow our returns policy.
To exchange an item(s) please follow our returns with a note you want an exchange.
Our promotions are open to one per household and subject to availability. Our promotions are valid for a period of time which is clearly shown on our site; promotions will not be accepted outside specified dates.
Newly calculated pricing based on our promotions are only shown during the Check Out stage - prices shown in your shopping basket remain unchanged. Unless otherwise stated, our promotions are exclusive of delivery charges.
The value of a Voucher that has not been used in full, the difference is non refundable. Note also, our vouchers are non returnable once dispatched.
Cashback vouchers are limited to one per household.
As a consumer, our terms of use do not affect your Statutory rights.
Please read our privacy policy which describes how we use your data.
We treat all your data with strict confidentiality only accessible from a secure location.
We log your IP Address when you create an account with us, when you contact us and when you make a purchase. Your IP Address is also logged as a matter of course as you browse our site.
We use your IP Address as an aid to track movements through out our site.
We do not use Cookies on our site in any way as we have elected to use logs as a basis of data analysis instead to track our visitors movements.
Unless stated, we do not share your data with third parties nor use your data for marketing purposes.
In some instances our trusted partners may require use of your data, such as your email address to provide our newsletter services for example.
You are not automatically opted in to use any of our services; you must yourself opt in first in which case we also provide the means to opt out if you wish.
We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure that your data is kept secure and processed fairly and lawfully.
You may request access to your data at any time in writing whereby we will first contact you to confirm your request for security reasons. If you are unable to reasonably prove to us who you say you are we will not release any data to you.
You may also request that we correct any piece of data that is in error in which case we will do so.
For more information about the Data Protected Act and your rights, visit The Information Commissioners Office.
Copyright ©2010 Mary Jean Limited. All rights reserved. Our site is XHTML1.0 Compliant.



